Clear terms. Considered work.
The expectations that help a property shoot move from booking to finished media with clarity.
About the website
This website presents real estate photography, video, and optional media enhancements offered under the Vantage Estate Media name. Using the website does not, by itself, create a service agreement.
Portfolio concepts, illustrative imagery and planned offerings are identified as such and are not representations of completed client assignments.
Pricing and service scope
Published prices describe the selected packages and optional enhancements at the time of booking. Final scope, property requirements, travel arrangements, and any agreed changes should be confirmed in writing before work begins.
Drone photography is subject to applicable laws, airspace permissions, weather, and safe operating conditions. Virtual staging may be subject to disclosure requirements in a listing or MLS.
Appointments and payments
Standard online reservations are intended to become confirmed after successful secure checkout. Custom or concierge requests do not become confirmed appointments solely because a request was submitted.
The booking summary should show the services and amount before payment. If your confirmation or payment status appears incorrect, contact us before attempting a second transaction. The Booking & Cancellation Policy provides the applicable deadlines: full refund for cancellation with at least 24 hours’ notice, 50% refund with less than 24 hours’ notice, and no refund for a client no-show or failure to provide property access, subject to its stated exceptions and applicable law.
Property access and preparation
The booking party is responsible for obtaining permission to photograph the property and for providing safe, timely access, including any necessary coordination with occupants, property managers or homeowner associations.
Please prepare the property before arrival. Unavailable rooms, restricted access, unsafe conditions or significant site delays may affect the scope or schedule, subject to any additional terms agreed for the project.
Creative work and usage
Unless a separate written agreement provides otherwise, Vantage retains copyright in original photographs and films and grants the paying client a nonexclusive license to use delivered media to market the specific property for which it was commissioned, once applicable payment obligations are satisfied.
A license does not include resale as stock content, transfer of copyright, or use to advertise unrelated properties without written permission. Clients remain responsible for truthful listing descriptions and disclosures about virtual staging or alterations.
Reasonable expectations
The aim is accurate, carefully edited media, but photographic results depend on the condition of the property, lighting, weather, access and other site conditions. Specific editing requests or deliverables outside the agreed package may require separate approval.
Service dates, revision expectations, delivery timeframes and remedies are governed by the applicable booking details, written arrangements, and law; no provision here limits rights that cannot legally be waived.
Contact and changes
For questions about a booking, media usage or these terms, use our Contact page. These terms may be updated prospectively, and a later website revision does not automatically change a prior written service agreement.